Predictive First: How A New Era Of Apps Will Change The Game

Originally posted to TechCrunch by Infer CEO, Vik Singh

Predictive FirstOver the past several decades, enterprise technology has consistently followed a trail that’s been blazed by top consumer tech brands. This has certainly been true of delivery models – first there were software CDs, then the cloud, and now all kinds of mobile apps. In tandem with this shift, the way we build applications has changed and we’re increasingly learning the benefits of taking a mobile-first approach to software development.

Case in point: Facebook, which of course began as a desktop app, struggled to keep up with emerging mobile-first experiences like Instagram and WhatsApp, and ended up acquiring them for billions of dollars to play catch up.

The Predictive-First Revolution

Recent events like the acquisition of RelateIQ by Salesforce demonstrate that we’re at the beginning of another shift toward a new age of predictive-first applications. The value of data science and predictive analytics has been proven again and again in the consumer landscape by products like Siri, Waze and Pandora.

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Infer Customer Referral Program

At Infer, we’re always looking for innovative ways to spread the word and share our customer’s amazing success stories. So, if you know someone who could benefit from predictive lead scoring, tell them about Infer and explain why it’s a home run initiative.

Infer Referral Program

We’ve added some of our best customers through referrals, so in order to show our appreciation to customers who refer Infer, we’ve rolled out a fun program. If you make an introduction to a person or company who’d be a good fit for Infer, we’ll send both of you a pair of our custom Nike shoes.

Are Free Trials Worth it?

Mindflash is a cloud-based learning platform for employee and customer training and one of Infer’s most successful customers. We recently released a Mindflash Case Study that explores how companies can further take advantage of predictive scoring. Download it here.
Mindflash Quote 2
Like many SaaS companies, Mindflash’s business partially relies on free trials. Free trials – the double-edged sword of the SaaS community – serve as a boon for some but a bane for seemingly just as many. There have been a number of articles on the topic – from Forbes suggesting a free trial is a great marketing tool and a solid step toward establishing good will with new customers to FastCompany’s writeup on Evernote which included Lincoln Murphy‘s quote that “…for most startups, freemium is a cop-out.” 
My take: For SaaS companies, free trials are increasingly becoming table-stakes – your customers simply expect them. So the question becomes –

“How can I ensure that I’m working the right leads from my Free Trial channel?”

Infer Grows Predictive Scoring Customer Base by 150 Percent Quarter-Over-Quarter

Press Release: Hyper-Growth Companies Leverage Infer to Power Data-Driven Sales and Marketing

Infer Inc., a leading provider of predictive applications that help companies win more customers, today announced a 150 percent increase in its customer base over the past quarter. Infer is now computing thirteen million predictions every month for some of the fastest-growing companies on the planet, including new customers such as Cloudera, Mixpanel, Optimizely, Yesware and ZipRecruiter.

Customer Logos

“We’re organizing for rapid scale, and Infer’s predictive scoring is critical to our success,” said Matt Cooley, chief revenue officer at Mixpanel, a leader in mobile analytics. Rafael Alenda, vice president of online and brand marketing at software analytics company New Relic, added, “Infer scales nicely with our hyper-growth business. In short order, it has generated hundreds of thousands of predictions that have helped drive net new customers and revenue.”

Infer Grows Predictive Scoring Customer Base by 150 Percent Quarter-Over-Quarter

Press Release: Hyper-Growth Companies Leverage Infer to Power Data-Driven Sales and Marketing

PALO ALTO, CALIFORNIA – August 13, 2014 – Infer Inc., a leading provider of predictive applications that help companies win more customers, today announced a 150 percent increase in its customer base over the past quarter. Infer is now computing thirteen million predictions every month for some of the fastest-growing companies on the planet, including new customers such as Cloudera, Mixpanel, Optimizely, Yesware and ZipRecruiter.

MarketWatch Infer Grows Predictive Scoring Customer Base by 150 Percent Quarter-Over-Quarter

Infer Inc., a leading provider of predictive applications that help companies win more customers, today announced a 150 percent increase in its customer base over the past quarter. Infer is now computing thirteen million predictions every month for some of the fastest-growing companies on the planet, including new customers such as Cloudera, Mixpanel, Optimizely, Yesware and ZipRecruiter.