Adrian Chang, Director of Customer Programs at Oracle Marketing Cloud on Trends to Watch for 2017 [Podcast]

We are so excited to bring you a new episode of Stack & Flow with our latest guest, Adrian Chang. He is the Director of Customer Programs at Oracle Eloqua, where he has worked for nearly ten years, and is a marketing automation pro. Obviously no stranger to the ever-evolving world of martech, Adrian helps the hosts break down this year’s Gartner Hype Cycle for Digital Marketing and Advertising, including why companies are investing more in technologies that will help marketers deliver the best of the brand with customer data. He also shares how to get started with machine learning, and what trends will be big in 2017.

When AI and Analytics Drive Business Disruption vs. Hype

This article was originally published on MarTech Today by Sean Zinsmeister, Senior Director of Product Marketing at Infer.

brain-psychology-mind-ss-1920

The sales and marketing industry has been abuzz with talk of predictive analytics, machine learning and artificial intelligence (AI) this fall, especially on the heels of a flurry of AI updates from Microsoft and Oracle, Salesforce’s recent Einstein announcement at Dreamforce, and Google’s unveiling of its efforts in machine learning and AI yesterday.

In all of this hype, I’ve encountered several conflicting definitions and explanations of what AI really means.

Those of us close to the space know that AI, at its core, is actually foundational technology that’s been around in the consumer world for over a decade.

Think of the amazing intelligence behind Google Photos, which uses facial recognition technology to organize your images for you, as well as the highly accurate music recommendations that you get from Pandora based on your likes and dislikes. We see similar examples in major league baseball (remember Moneyball?) and, of course, the fast-evolving world of Uber, Waze and self-driving cars.

As AI enters the enterprise realm — in what Constellation Research predicts will be a $100 billion market by 2025 — it’s important to shift our focus away from science fiction perceptions, and instead look toward the specific business outcomes that AI can produce.

To help cut through the noise, I’ve outlined below four key roles that analytics plays in the sales and marketing landscape. Keep in mind that each of these approaches delivers insights based on sophisticated data processing, modeling and other scientific techniques — all of which are important aspects of AI.

The State of B2B Software Reviews, Martech Growth and the G2 Stack [Podcast]

G2Crowd is disrupting the traditional analyst quadrants. The online B2B software review company has built an impressive community made up of over 100,000 crowdsourced reviews from real-life users, then turns those thousands of data points into trend reports, a la Gartner and Forrester. In this episode of Stack & Flow, G2’s Chief Marketing Officer, Adrienne Weissman, shares her thoughts on how consumer review sites have helped to shape the B2B software buyer’s expectations, what the relatively young company is doing to drum up demand generation, and why good project management helps align their sales and marketing team for better ideation and execution.

Improving the Customer Journey through Lead Routing [Podcast]

In this episode of Stack & Flow, we’re talking all about how to keep your sales and marketing stack agile. Evan Liang, CEO of LeanData, discusses the benefits of lead management in this endeavor and the impact it has on the customer experience. Evan also shares how he prioritizes agility within LeanData’s expansive martech stack, which includes technologies like Builtwith, Datanize, Yesware, Outreach, SalesLoft, Persist IQ, Trello, SFDC, GoToMeeting, WebEx, Zoom, Capterra, UberFlip, DocuSign and Marketo!

cta-listen-on-itunes  cta-listen-on-soundcloud  cta-listen-on-stitcher

Stack & Flow: The Inspiration Behind Our New Sales & Marketing Technology Podcast

stackflow_blog_header_2

Today, we are excited to announce that we are launching our very own podcast series called Stack & Flow. Hosted by Infer’s Sean Zinsmeister and EventHero’s John Wall, the podcast is designed to be a platform for up and coming thought leaders to share how they’re solving technology and data challenges in modern businesses. With the sales and marketing automation landscape being reimagined everyday, we aim to provide listeners with tangible insights that will enable them to implement innovative programs, tactics and best practices to fuel go-to-market success in real-world scenarios.

Each episode will discuss key news stories and events in the sales and marketing technology space, and feature interviews with the top practitioners, strategists and influencers who are helping to shape a vision for the sales and marketing technology stack of tomorrow.

Infer’s Top 25 Predictive Sales & Marketing Innovators (INFOGRAPHIC)

One of the best parts of Dreamforce is getting to meet so many pros who are changing how their companies do business and engage customers. This year’s event was a great reminder of all the passion for sales and marketing innovation that exists within the Infer community of folks who we have the pleasure of growing with and working alongside everyday. These innovators are helping to build and align their businesses using predictive intelligence, and many of them joined us at our booth to share how they leverage Infer. They talked about how they’ve reinvented the way their companies identify and target their best prospects to increase conversion rates, boost average deal size, optimize marketing spend, and more.

When we decided to celebrate the Top Predictive Sales and Marketing Innovators, it was hard to narrow it down to just 25. However, the following group of Infer customers are truly leading the pack when it comes to predictive sales and marketing. Each of these predictive practitioners has their own unique story of how they’re driving real and tangible value across their businesses, and they share a spirit of innovation and dedication to building data-driven sales and marketing organizations.