AdRoll Uses Infer to Increase Sales Performance Management and Marketing Effectiveness

AdRoll is a leading performance marketing platform with over 25,000 clients worldwide, and receives hundreds of thousands of inbound leads every year. To maintain its amazing growth trajectory and stay one step ahead of the competition, AdRoll has instilled a culture of data-driven decision making.

AdRoll uses Infer’s Predictive Platform to qualify and prioritize its best fit leads so that sales reps can focus their energy on the “fireballs” that are most likely to convert. The company also uses Infer to measure marketing effectiveness and efficiency by identifying which marketing channels and campaigns are driving the highest quality prospects. Not only has predictive intelligence helped AdRoll to fortify sales and marketing alignment, the company has also increased sales performance management with a 15% increase in deals per seller over their flourishing global org.

AdRoll’s Jessica Cross, Head of Customer Lifecycle Marketing, and Chris Turley, Global Head of Revenue Operations, sat down to share how they’ve incorporated Infer inside the organization.

Can predictive bring sales and marketing together?

Barb Mosher Zinck’s interview with Infer’s VP of Product Marketing, Sean Zinsmeister, originally appeared on Diginomica.

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Knowing which prospects and customers to focus time and effort on is critical for marketing and sales success. You can’t hit everyone; you have to hit the right ones. Predictive and AI can help.

How is the technology adapting to support sales intelligence? I spoke with one predictive sales and marketing platform vendor to get a feel for how the market is evolving.

In my discussion with Sean Zinsmeister, VP of Product Marketing at Infer, he talked about three main issues sales and marketing face.

The Inbound problem

Lead generation is the implementation of strategies to capture the attention of prospective customers. The goal is to get contact information to pass on to Sales for follow up and hopefully conversion. Successful lead generation can yield a lot of contacts, but not necessarily a lot of qualified leads.

So what happens when you are getting way too many leads coming in from Marketing? How do you know which ones to focus on? Which ones are the right ones?

Zinsmeister gave the example of one company that had too many leads pouring in, and it was taking Marketing 100 calls to generate one marketing qualified lead (MQL – a lead that’s most likely to buy). This company adopted predictive scoring and profiling to help it narrow down the best-fit prospects to follow up with and reduced the number of calls to 12 per MQL.

How does predictive scoring help? Not only does Infer look at a contact in terms of their interactions with your company (by looking at your CRM and marketing automation), it also mines the Web and other third party data looking at potentially thousands of data points, each weighted specific to the company’s requirements. Put all that profile information together, and score it and you have a better idea of which prospects are engaging more with your company at the time when they are ready to take the next step.

UserVoice Increases MQLs by 37% Using Predictive Marketing

Many of our customers come to us with a common problem: they have no good way to differentiate best-fit prospects from the tire-kickers, and are often left to rely on “gut instinct” when it comes to prioritizing who they should target. This was a particular pain point for UserVoice, who needed a way to more efficiently prioritize lead flow so their reps could focus their effort on those prospects with the most revenue potential. Additionally, both the sales and marketing teams wanted more transparency into what attributes defined an ideal customer profile so they could personalize and prioritize high-value outreach to these buyers.

UserVoice deployed a fit-based Infer Predictive Scoring model, and is now able to identify and prioritize leads based on how likely they are to purchase the company’s product management software. Armed with new predictive insights, the company saw a 2x increase in conversion rates and a 37% increase in marketing-qualified leads.

Connor Fee, COO at UserVoice, recently joined us to share his company’s predictive intelligence story, and how Infer has become a core technology in their sales and marketing stack:


The Front Lines of Predictive Intelligence

This article was originally published on the Hubspot Blog by Infer customer, Nicholas Heim, Director of Inbound Marketing at Hotjar.

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Hypergrowth SaaS businesses like my company, Hotjar, are often faced with the happy problem of too many free trial leads flooding into HubSpot. Thanks to lots of word of mouth buzz around our mission to democratize user analytics, and some clever advertising, we took off fast a couple years ago.

I wasn’t around for the early “fresh-out-of-beta days,” but as a newer team member, it’s quite nice to stand on the shoulders of an amazing product and founders who are true visionaries. When I joined around nine months ago, it had become challenging for our team to vet which leads (out of around 600+ new users each day) to target for premium business and agency plans.

While we get tons of value from using HubSpot for both our CRM and marketing automation needs, we couldn’t properly segment and personalize messages for our highest potential users out of the gate.

That is, until we added Infer Predictive Scoring to the mix. Now, we have a custom predictive model that works with HubSpot and our Intercom customer messaging platform to provide accurate data-based predictions of how well each lead matches Hotjar’s ideal customer.

Here’s what we’ve learned by using predictive intelligence to inform more advanced sales and marketing tactics.

Justin Norris of Perkuto on the State of B2B Advertising, How ABM is Making Outbound Cool Again, and Extending Marketo [Podcast]

This week, we’re joined by Justin Norris, Solutions Architect at Perkuto to talk about how his experience with hundreds of Marketo-based sales and marketing stacks has given him a unique perspective on sales automation, lead routing, and architecting solutions that string together many technologies and systems to do awesome things. Justin also chats with the hosts about his thoughts on B2B advertising and why ABM is making outbound cool again.

DNN Boosts Marketing ROI and Conversions with Predictive

It’s always a pleasure to uncover a new predictive innovator in our customer community, especially when they tell us that they were able to make an impact within just one week of adopting Infer. For example, content management software company DNN saw a 25% jump in its lead-to-opportunity conversions with Infer, along with a 75% jump in conversations to MQLs for its top group of leads. This success was the result of using Infer’s predictive models to find DNN’s highest revenue potential prospects, and gaining clear visibility into which sources and marketing channels generate the very best leads.

We recently had the pleasure of sitting down with Franck Ardourel, DNN’s director of marketing, who elaborated on the impact Infer’s predictive sales and marketing platform has had on his organization:

 

Additionally, you can download the full snapshot to learn more about how DNN is using Infer Predictive Scoring to:

  • Identify the leads most likely to convert to customers.
  • Improve sales prioritization, and increase new business opportunity conversion rates.
  • Optimize lead gen acquisition programs in order to consistently produce higher quality leads and increase ROI.
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