Predictive Doubles Uservoice’s Sales Pipeline
Help Desk Software | San Francisco, CA | <150 Employees
Uservoice combines feedback tools, knowledge management, and online help desk software that customers love. With over 90,000 organizations on the platform already, its growing sales team needed to prepare for thousands more prospects from around the world. Reps were looking for a way to prioritize the right leads to pursue without wasting time on bad ones.
Infer’s predictive scoring qualified Uservoice’s entire list of leads, giving the company a clear path to the best prospects for its product and ensuring the right focus as new leads rolled in. Within 45 days, Uservoice had doubled its viable pipeline, and successfully changed major sales processes along the way.